Privacy Policy

Introduction

At Kaya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury handbag membership service.

Information We Collect

Personal Information

When you apply to become a Kaya member, we collect:

• Your full name
• WhatsApp phone number
• City/location information
• Brand and style preferences

Usage Information

We automatically collect certain information about your use of our website, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use your information to:

• Process your membership application
• Communicate with you via WhatsApp about your membership
• Curate handbag selections based on your preferences
• Provide customer support and service
• Improve our services and website functionality

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information with trusted service providers who assist us in operating our business, conducting our website, or serving our users.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us via WhatsApp or email at hello@kaya.co.za.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.